CAREERS AT
CAPE TOWN CRIBS

LIVE-IN GUEST HOUSE MANAGER

We are a start-up company that is expanding one of our properties into a guest house in Green Point. We need help to run the new guest house from someone who is energetic, responsible and have good interpersonal skills, by being our live-in manager. The salary will be between R10, 000.00 and R13, 000.00, depending on the amount of experience the successful applicant has

Requirements

South African citizenship or valid work permits.
• Hotel School Qualifications are preferable.
• Experience working on PMS systems (e.g. Semper).
• Fluent in English, other additional languages will count in your favour.
• High degree of attention to detail.
• Being able to manage your own time and being proactive.
• Must be presentable, neat and well-spoken with good telephone etiquette.
• Extensive knowledge about Cape Town and the surrounding areas to assist guests.
• Efficient in organizing, must be self-disciplined, loyal and dedicated.

Duties include but are not limited to:

•Checking in and out of guests.
• Confirming guest information and booking details prior to arrival.
• Guest room checks and public area checks.
• Assisting guests with reservations, transportation, or any other requests or information they require.
• Taking of payments from the guests and ensuring proper procedures are followed in this regard.
• Sometimes assisting with housekeeping duties where there is a need.
• Liaising (and building good relationships) with travel agents, tour operators, guests, wine farms, etc. to ensure the guest satisfaction.
• Respond to guest queries or delegate those queries to those most suited to respond to them.
• Assist the rest of the team in meeting targets.
• Ensuring the general smooth and efficient running of the guest house

Should you be interested in this opportunity, please send your CV to sebastian@capetowncribs.co.za